Frequent Answer Question

Explore Answers To Your Queries – Your Guide to The Leather Jacket Company's
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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

Refer to our comprehensive size guide based on body measurements for the perfect fit. If unsure, our team is here to assist.

Yes you can cancel your order within 6 hours after placement. Please contact us within 6 hours of ordering.

You have 7 days from the date of delivery to return or exchange almost every product. Custom-made items are exempt.

Yes, we will assist you to install the template if needed

Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

Refunds are made onto the original mode of payment and are usually processed within 10 to 45 days, depending on your credit card issuing bank.

Notify us within 24 hours of delivery. We'll inspect and process a refund or replacement for the defective item.

Customers bear shipping charges for returning items. Refer to our Return Policy for complete instructions.

Customers bear shipping charges for returning items. Refer to our Return Policy for complete instructions.

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